Flixer Pro
Start for free

Your data

Delete your account

Want your Flixer Pro account and its data removed? Send us a request by email. We handle your request within 30 days and send you a confirmation as soon as the deletion is complete.

Applies to the Flixer Pro platform and the Flixer Pro app (com.flixerpro.app).

Three clear steps

How to submit a request

  1. Click the button below. Your email client opens with a prepared message.
  2. Fill in your name, the email address linked to your account, and your company name. Adding a reason is welcome but not required.
  3. Send the email. We confirm as soon as the deletion is complete.
Request deletion by email

Button not working? Email info@flixerpro.nl directly with the subject "Account deletion request".

What happens to your data?

We remove your operational account data. Only records covered by a legal or security requirement remain temporarily retained.

What we delete

  • Your account and user profile, including sign-in credentials.
  • The data you entered in the platform: customers, projects, quotes, job sheets and planning.
  • Files and attachments you uploaded.
  • Connections to external services. Google Calendar integration tokens are revoked at Google and permanently removed from our systems within 30 days.

What we have to keep

  • Invoice and payment records are kept for seven (7) years. That is not a choice: Dutch tax law requires it.
  • Log and security data is kept for as long as it is needed for security and analysis, then deleted or anonymised. Logs referencing Google API calls are kept for at most 90 days.

Timeline

We handle your request within 30 days. For multiple or complex requests this can take longer. In that case we contact you within 60 days at the latest. We may ask you to identify yourself, so we can be sure the request comes from the account holder.

Full retention periods and your other rights are set out in our privacy policy.

Reasons you can give

Optional, but it helps us improve the product.

  • I no longer use the app
  • I switched to another solution
  • The app did not meet my expectations
  • My business closed or was sold
  • Privacy considerations
  • Other

Questions?

Not sure whether deletion is the right step, or have a question about your data? Email us, we are happy to help.

Get in touch